Mahogany Collections accepts Visa, Master card and American Express. When placing your order please make sure you get your correct size and quantity. Cashier check and money orders should be mailed to:

MAHOGANY COLLECTIONS
7141 Goldenview Place
Lake Worth Florida 33467

Orders generally take 4-7 business days to be processed and shipped out and in some cases it could take up to two weeks to process. Our merchandise comes from the manufacturer and depend upon when they process the orders. Please allow 7-14 business days for your order.

LAYAWAY IS AVAILABLE

Please fax 561-965-8403; place your order in with style number, color, size and quanity. Customer service will confirm if item is in stock or not. Once an item is confirmed in stock, a down payment is required immediately at the time of layaway.

Customer must pay 50% to 75% down payment is required on total purchases at the time of layaway. Layaway will not be held without down payment. Final payment must be paid in full 30 days from date of purchase.

Notify Mahogany Collection in writing via fax or email within three day after puchase order date. Letter must state that he or she would like to cancel layaway in order to received a full refund of the down payment. After three days of purchase order date no refund will be given for any reason. Layaway depost are non-refundable after three days. NO EXCEPTION.

All items on our website are subject to availablity and are not guaranteed to be in stock when placed. If item is not in stock when you place your order, you will be notified by email ASAP.

IF ITEMS ARE NOT AVAILABLE AFTER MY ORDER IS PLACED, WHY ARE THERE CHARGES MADE ON MY CREDIT CARD?

When an orders is placed your credit card is automatically authorized, meaning the funds are placed on hold, but are not withdrawn from your account until the order is guaranteed to be in stock. If a item is not in stock when order is placed we will release the authorization on your card, which means the funds on hold will settle back into your account. Normal settlement time is same business day or depending on your bank up to three business days

We do not accept personal checks, however money orders or cashier's checks are accepted for payment. Please be advised that we will not order until funds are received.

Yes. Our prices are in US dollars, we do ship worldwide. After a order is placed for international customer, the actual total will be confirmed before the credit card is charged and the order is processed. Duty taxes is the customer responsibility.

CAN MY ORDER BE CANCEL AFTER I HAVE PLACE THE ORDER ON YOUR WEBSITE.

If you would like to cancel an order it must be done within 24 hours. You are required to send a fax stating that you want to cancel your order. Orders are processed and can not be cancelled after 24 hours. If a delivery is refused by the customer a 25% restocking fee will be taken from your refund for refused packages.

WHAT IF I BUY AN ITEM AND IT IS THE WRONG SIZE ?

ALL SALE ARE FINALExchanges accepted for damaged merchandise only.

WHAT IS PRIORITY PROCESSING?

Priority Processing ensure that your order takes no more than 3-4 days to process and ship.Priority has nothing to do with the time in transit once the package is shipped, it depends on what shipping methods you chose during checkout. A $25.00 fee will be applied to your order.

Expedited shipping is 3Day, 2nd Day Air and Overnight Express doesn't count order processing time it only guarantees delivery after the order is shipped.

We do not currently have a printed catalog to distribute. Our entire inventory is on our website. We do not print catalogs to keep our overhead as low as possible so that we can bring you the lowest price. You may mail or fax (561-965-8403) your order .

We currently use the most up to date security encrypted software to ensure our customers privacy. We guarantee that all of your information is secure when ordering, and we have a security certificate. When you enter the checkout page on our website, please notice the bottom right hand corner of your browser there should be a padlock that shows the site is secure, as well as at the top of the browser where the website address is entered at the begining you will see the address begins with https:// instead of http:// this also ensures the security of our website.